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Frequently Asked Questions 
Truck Driver

From before dawn until the job is done, our workers are on the road to serve you.

Answer
expand Can I pay my bill online?
expand Do you take large items and when?

Included with your service, we take one (1) bulk item per week (i.e., sofa, chair, washer, dryer, etc.) on your second collection day of the week (if applicable). Items needing to be bundled, such as carpeting or wood should be cut into 4ft lengths and tied in bundles no more than 50lbs. each. A maximum of 4 bundles will be collected each week.

Due to state law, items containing Freon or CFCs (refrigerators, air conditioners, dehumidifiers, etc.) require a special pickup and will be subject to an additional charge. Please call our office at (215) 723-0400 to schedule.

expand Does the trash inside the cart have to bagged?
expand How many toters (carts) are we allowed to have?

Each resident receives one toter at no additional monthly charge with the service. You may put out up to three (3) additional 32-gallon cans or bags along with the toter.  If you would like additional toters we will provide up to 3 for a nominal fee per month.  There may be a one time delivery fee for the toter.

expand I have heard various names for your company. Why is that?
expand What do I need to do to start service or get a price quote?

Starting service is easy. Simply call us today at (215) 723-0400.  Our friendly customer service representatives will help get your service started.

expand What do you accept for curbside recycling?
expand What happens when my home service day falls on a holiday?

During a holiday week, if your service day falls on the holiday, your trash and/or recycle will be collected on your next regularly scheduled collection day.  For those in a once a week only service area, your trash and/or recycle will be collected the Saturday following your normal service day.

Click here for the 2011 holiday schedule.

Click here for the 2012 holiday schedule.

expand What if we have extra bags?
expand What is your holiday schedule?

To acknowledge these holidays and to allow our employees to spend time with their families we do not provide service on:

     • New Years Day
     • Memorial Day
     • July 4
     • Labor Day
     • Thanksgiving Day
     • Christmas Day

Click here for the 2011 holiday schedule.

Click here for the 2012 holiday schedule.

expand What time does the trash have to be out at the curb?
expand What will you not pick up?

We will not pick up

  • flammable products
  • oil
  • paint cans
  • tires
  • animal carcasses
  • tree stumps
  • dirt
  • stone
  • rock
  • brick
  • lead, acid/wet cell batteries
  • railroad ties
  • toxic materials
  • bio-hazardous materials or waste
  • propane/oxygen/helium tanks
  • items containing gas or oil
  • explosives
  • live ammunition or weapons
  • large amounts of animal waste
  • oversized brush, (longer than 4 feet in length or 6 inches in diameter)
  • bags weighing more than 50 pounds

…or any items that cannot be safely loaded by our crews for removal or any items that may damage our hauling equipment

 

expand When will you pick up my yard debris and how much does this cost?

Allied Waste Services of BucksMont | (215) 723-0400 | Contact Us
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